Política de reembolso

efund & Returns Policy

Thank you for shopping with MeccaBuild.

We want you to be satisfied with your purchase. If you are not completely happy, you may request a return under the conditions below.


Return Eligibility

You may request a return within 14 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in its original condition

  • The item must be in the original packaging

  • Proof of purchase is required

We reserve the right to refuse returns that do not meet these conditions.


Return Process

To start a return, contact us at:

support@meccabuild.com

If your return is approved, we will provide return instructions.


Return Shipping Responsibility

⚠️ Customers are responsible for:

  • Arranging the return shipment

  • Paying all return shipping costs

MeccaBuild does not cover return shipping fees.

We recommend using a trackable shipping service, as we are not responsible for lost returns.


Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be issued to the original payment method

  • Processing times may vary depending on your bank or payment provider

Original shipping costs (if any) are non-refundable.


Non-Returnable Items

We do not accept returns for:

  • Used items

  • Damaged items caused by misuse

  • Items returned without approval


Order Cancellation

Orders cannot be canceled once they have been processed or shipped.